USA Funds Borrower Connect
Self-service default prevention tool
USA Funds Borrower Connect™ makes it easy to contact and counsel your student loan borrowers to promote successful loan repayment. The Web-based tool automates borrower communication through telephone, letter and email campaigns, using loan information you upload from your various loan servicers.
The self-service default prevention tool:
  • Aggregates loan data from multiple sources in one place to perform borrower outreach regardless of loan program.
  • Offers targeted communication campaigns to address borrowers at any stage of repayment.
  • Displays real-time estimated default rate trends to pinpoint borrowers who need immediate attention.
  • Provides on-demand reports to capture cohort default rate, effectiveness, trending and analytics.
  • Tracks projected program cohort default rate by Classification of Instructional Programs code to assist with gainful employment compliance.
The USA Funds Borrower Connect dashboard provides a snapshot of your entire portfolio, projected cohort default rates, trending analysis charts, important messages and a history of file imports — all in one view.
USA Funds Borrower Connect 3.0 Dashboard

For more information or to schedule a demonstration, contact USA Funds.



​Read additional USA Funds Borrower Connect case studies.



USA Funds Borrower Connect InTouchSM offers support if you lack the staff to carry out communication with borrowers.