USA Funds Borrower Connect InTouchSM is a staffing solution that provides all the benefits of individual borrower counseling — without all the work. The service offers you a dedicated, focused resource to contact and individually counsel borrowers about their options for repaying their education loans.
USA Funds representatives counsel borrowers to:
- Remind borrowers of their loan obligations and responsibilities.
- Discuss available options and help establish an achievable and affordable repayment plan.
- Ensure borrower contact information is up to date.
- Promote long-term repayment success.
USA Funds Borrower Connect InTouch leverages the functionality of USA Funds’ self-service default prevention tool USA Funds Borrower ConnectTM to allow you to monitor in real time all completed and ongoing campaign activities performed on your behalf.
For more information, contact USA Funds.