Check Out Key Questions and Webcast Recording on Unusual Enrollment History
By Mandy Sponholtz, Senior Policy Specialist
More than 1,300 people took part in last week’s USA Funds® webcast “Unusual Enrollment History: Resolving the C Code.” If you missed the presentation, take a look at a few key questions that we addressed during the webcast.
How will we know if a student has a Title IV credit balance from another school?
You won’t know if a student actually received a Title IV credit balance without asking for additional documentation.  A school may, but is not required to, ask for additional documentation regarding credit balances at other institutions. This material could be one of the pieces of documentation the student provides if you believe the student remained enrolled only long enough to receive a Title IV credit balance. 
If you determine that the student did not receive a Title IV credit balance — based on the documentation provided — then you may determine that the student is eligible for Title IV aid. Base these decisions on your school’s policies, procedures and judgment.
What do I need to do if the UEH flag appears on a subsequent ISIR? What if the flag changes?
Regardless of whether the student completed verification, a school must review for conflicting information any subsequent Institutional Student Information Record that it receives for that student. Page AVG-117 of the 2013-2014 Federal Student Aid Handbook states that a school must resolve any C flag changes on subsequent ISIRs; those changes would include a change to the UEH flag.
How can we resolve the UEH flag if the student cannot obtain transcripts from prior schools?
Dear Colleague Letter GEN-13-09 specifies that a school may ask for academic transcripts or grade reports. The letter does not specify that the transcripts/grade reports must be official documents from the prior school or schools. So it may be possible for the student to obtain unofficial documentation for UEH purposes.
For example, if the school is closed, but the student has a photocopy of that student’s grades or transcript, your school may be able to use that documentation to resolve the UEH flag.
If the student cannot provide — or your school cannot otherwise obtain — any type of reliable documentation to prove that the student earned academic credit, and your school has no other the documentation to support the assumption that the student enrolled previously to legitimately pursue a program of study,  then you may not consider that student eligible for Title IV funds.
The recent implementation of the Unusual Enrollment History flag on the ISIR imposes immediate requirements on schools. Check out a webcast recording and review a fact sheet  to learn more about the following topics:
  • An overview of the decision-making processes under UEH flags 2 and 3.
  • A discussion of the issues, policies and procedures that a school must consider to ensure a consistent response to the UEH flag and auditable eligibility requirements.
  • USA Funds’ UEH resources — including USA Funds Ask PolicySM — available to you at no charge.