Borrower Contact Cuts Default Rates

Contact with student loan borrowers is a proven success measure for reducing your institution’s cohort default rate, and a recommended best practice by the U.S. Department of Education. USA Funds® offers you flexible, cost-effective solutions for contacting and counseling your student loan borrowers to promote successful loan repayment and prevent defaults.

  • USA Funds Borrower Connect™ — A Web-based tool that automates borrower communication through telephone, letter and email campaigns, using loan information you upload from your various loan servicers.
  • USA Funds Borrower Connect InTouchSM — A staffing solution that provides all the benefits of individual counseling with borrowers, without all the work.

Contact USA Funds to learn more about USA Funds’ default prevention tools and solutions.