Contact USA Funds

Mission Advancement and Philanthropy

USA Funds® partners with and provides grants to select organizations for initiatives that align with our nonprofit mission and focus on Completion With a Purpose℠.

Student Connections

Student Connections℠, a division of USA Funds provides student loan default prevention and financial literacy services to postsecondary institutions.

  • Learn more about student loan repayment success and default prevention solutions. 

Student Loan Services

Student loan guarantors United Student Aid Funds and NELA now are units of Great Lakes Higher Education Corporation.   

Student- and parent-borrowers 

  • For information about your loans guaranteed by United Student Aid Funds or NELA, call Navient, toll-free (888) 272-5543
  • If you are in default on education loans guaranteed by United Student Aid Funds or NELA, call Navient, toll-free (800) 331-2314.

Education lenders

  • For information or questions about loans guaranteed by United Student Aid Funds or NELA, send an email to lender-relations-in@navient.com
  • For information about lender claims, call claim review staff at (317) 578-6937.

College and university administrators 

  • For information about loans guaranteed by United Student Aid Funds or NELA​, call Navient, at (888) 272-4665.

News media inquiries (reporters, editors, broadcasters, authors) 

Contact our Corporate Communications staff by email to newsmedia@usafunds.org.

All other inquiries 

  • Call USA Funds at (317) 806-1200

 

  • USA Funds’ corporate headquarters are located at:

    9998 Crosspoint Blvd., Suite 400
    Indianapolis, IN 46256

Get directions.