Contact USA Funds

National Engagement and Philanthropy

USA Funds® partners with and provides grants to select organizations for initiatives that align with our nonprofit mission and focus on Completion With a PurposeSM.

School Services

USA Funds provides student loan default prevention and financial literacy services to postsecondary institutions.

  • Learn more about USA Funds’ student loan repayment success and default prevention solutions. 
  • Call (800) 766-0084 for additional information about our school services.

Student Loan Services

USA Funds serves as a guarantor of Federal Family Education Loan Program loans to students and parents.

Student- and parent-borrowers 

  • For information about your loans guaranteed by USA Funds, call our service provider, Navient (formerly Sallie Mae), toll-free (888) 272-5543
  • If you are in default on education loans guaranteed by USA Funds, call our service provider, Navient (formerly Sallie Mae), toll-free (800) 331-2314.

Education lenders

  • For information or questions about loans guaranteed by USA Funds, send an email to lender-relations-in@navient.com
  • For information about lender claims, call our claim review staff at (317) 578-6937.

College and university administrators 

  • For information about loans guaranteed by USA Funds, call our service provider, Navient (formerly Sallie Mae), at (888) 272-4665.

USA Funds' guarantor ID number is 800.

News media inquiries (reporters, editors, broadcasters, authors) 

Contact our Corporate Communications staff by email to newsmedia@usafunds.org.

All other inquiries 

  • Submit all other inquiries to USA Funds. 
    • Mail general inquiries to the following address:

      USA Funds
      P.O. Box 6028
      Indianapolis, IN 46206-6028
  • USA Funds’ corporate headquarters are located at:

    9998 Crosspoint Blvd., Suite 400
    Indianapolis, IN 46256

Get directions.