Shital Patel
Chief Information Officer and Senior Vice President, Operational Support

Shital Patel is responsible for all aspects of USA Funds®’ information technology and services. She leads the exploration of emerging information service opportunities, issues and solutions for the organization.

Patel has extensive experience in executive management in both the private sector and in government. She also has significant expertise in aligning information technology capabilities with emerging business strategies.

Before becoming USA Funds’ chief information officer and senior vice president, operational support, in October 2015, Patel most recently managed enterprise sales for Microsoft in Indiana.

Her previous experience includes service as chief information officer for the City of Indianapolis and as a managing director for Unisys Corp. Her work with Indianapolis city-county government included development and implementation of technology strategies and support of 54 municipal agencies and 7,500 internal customers.

A graduate of the Indiana University Kelley School of Business, Patel serves on the board of the Indiana Youth Institute.