Student- and parent-borrower contacts

• For information about your education-loan account(s), call our service provider, Sallie Mae, toll-free (888) 272-5543, or call (317) 849-6510.
  
• If you are in default on your education loan(s), , call our service provider, Sallie Mae, toll-free (800) 331-2314.

Financial-aid administrator contacts

• For information about your loan-guarantee service, call our service provider, Sallie Mae, toll-free (800) 824-7044.
  
• Contact your USA Funds^® Services representative, call toll-free (866) 497-8723.

Education-lender contacts

• For information or questions about loan-guarantee service, call our service provider, Sallie Mae, toll-free (800) 824-7044.
  
• Contact your USA Funds lender-relations professionals. 

News media inquiries (reporters, editors, broadcasters, authors)

• Call (317) 806-1283 or (317) 806-1284.
  

All other inquiries

• E-mail us.

USA Funds' guarantor ID number is 800.