Discuss steps to take for a leave of absence:

• Notify the lenders when students take a leave of absence. Maintain all documentation in the student's financial-aid file.
• When the student returns from the leave of absence, complete the appropriate paperwork. Keep a copy of the appropriate form (Lender Notification of Borrower Status Change Form and/or deferment form) in the student's financial-aid file.
• If the student fails to return from a leave of absence, financial-aid staff notify the lender of the withdrawal effective the first day of the leave or last day of attendance.
• Fax all forms to the appropriate lender, guarantor or servicer and follow up to ensure that the student's paperwork is processed correctly.