Student retention is a process that encompasses everything an institution does to improve the quality of the educational experience for its students. The success of an institution and the success of its students truly are inseparable. This online manual helps campus administrators solve the student-retention puzzle by offering resources, tools, checklists and case studies in successful retention practices.

Successful retention efforts require that you put together the following four pieces of the puzzle:

• Institutional assessment asks the campus to define itself with both quantitative and qualitative measures.
• Student assessment focuses on the identification of students likely to complete their studies and those likely to withdraw prior to graduation.
• Institutional interventions examines how proactive the campus is in developing an infrastructure to promote student success.
• Student interventions provides case studies of award-winning student-retention practices.

For information about a specific student-retention topic, use the index.

We offer additional resources to assist you in promoting your students' success.