I am filing a claim on which the borrower indicates she’s totally and
permanently disabled. The borrower has loans guaranteed by two different
guarantors. To which guarantor must I send the original, borrower-signed loan
discharge application? Or, do I need to get the borrower to submit two original
discharge applications?
While a lender is required to obtain and retain the original, “wet signature”
loan discharge application from the borrower, the lender is not required to
include that original document in the claim file. A lender may retain the
original document and file with USA Funds the claim with a clear copy of the
loan discharge application.