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March 27, 2007

 

Debt-Management Perspectives

  

Commitment, Caring Key to Students’ Return to Xavier, Symposium Attendees Learn

  

USA Funds Symposium Participants Donate Supplies to New Orleans Schools

 

USA Funds Update

  

Profiles in Superior Customer Service: ‘A Wonderful Contact’

 

Operations Bulletin

  

Policy Frequently Asked Question: The Impact of Loans From Previous Schools on Cohort-Default Rates

 

Tech Talk

  

OpenNet Tip: Creating a Returned Funds Query Report

 

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OpenNet Tip: Creating a Returned Funds Query Report

The OpenNet loan-delivery system allows school-users to view returned-funds records for their Federal Family Education Loan Program loans disbursed through Lender Funds Management. The query offers schools the option to view batch-level data and detailed transaction-level data.

To create a new Returned Funds Query, school-users can follow these steps:

  1. Choose “Create Returned Funds Reports” from the Query and Reporting main menu.
  2. From the “Returned Funds Report Management” screen, choose the “Create” button at the bottom.
  3. At the “Returned Funds Batch Selection Criteria” screen, choose specific report criteria such as:
    • School campus or branch ID number.
    • Returned-funds method (auto-debit, check, EFT or all).
    • Date type, which indicates the type of returned-funds batch activity to be used when searching by the specified date range.
    • Date range.

    Returned funds selection criteria screen

  4. After entering all report criteria, a user has the option to submit the criteria to run the report, or save the report to run later.
  5. After submitting a report request, the “Returned Funds Batch Summary Results” screen displays.

    Return Funds summary results screen

  6. From the report-results screen, a user can view more details about each returned-funds request submitted by choosing the “View List” button.
  7. Users also have the option to download reports into Comma Separated Value files or Excel files.

To learn more about how “Returned Funds Query” Reports can benefit your financial-aid office’s processes, contact your USA Funds® Services account executive.