Student- and parent-borrower contacts

• For information about your education-loan account(s), call USA Funds^®' service provider, Sallie Mae, toll-free (888) 272-5543, or call (317) 849-6510.
• If you are in default on your education loan(s), call USA Funds' service provider, Sallie Mae, toll-free (800) 331-2314.

Financial-aid administrator contacts

• For information about loans guaranteed by USA Funds, call our service provider, Sallie Mae, at (888) 272-4665.
• For information about USA Funds products, services and programs, call (800) 766-0084.
• View contact information for your designated USA Funds representative.
• Submit questions about federal student aid program policies to USA Funds Ask Policy. 

Education-lender contacts

• For information or questions about loans guaranteed by USA Funds, call USA Funds' service provider, Sallie Mae, toll-free (800) 824-7044, or send an email to lenderrelations-in@salliemae.com.
• For information about lender claims, call our claim review staff at (317) 578-6937.

News media inquiries (reporters, editors, broadcasters, authors)

• Call (317) 806-1283 or (317) 806-1284.

All other inquiries

• Submit all other inquiries to USA Funds. 
• Mail general inquiries to the following address:

USA Funds
P.O. Box 6028
Indianapolis, IN 46206-6028

USA Funds' guarantor ID number is 800.