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Ask Policy 

USA Funds Ask Policy is a valuable resource for schools and lenders who have policy questions about federal Title IV financial aid. 

Why use USA Funds Ask Policy?

  • It’s accessible.
    • Campus and lender staff simply can submit questions about federal student aid program policies directly to USA Funds® policy experts.
  • It’s a custom tool.
    • The resource offers a definitive answer for which of the newest rules applies, and tailors responses to your individual issues and situations.
    • Policy experts locate specific information, resources and citations to support your campus policies or to corroborate information to present to a staff member, colleague, student or parent, or auditors.
    • The research provides applicable rules to develop a new campus policy or verify an existing one.
  • It’s precise and concise.
    • Responses address individual questions, focusing on your specific concerns and providing resources that address your situation.
    • Questions may relate either to an individual student’s situation or overarching campus policy as it relates to federal student aid.
  • It’s quick.
    • Responses to most questions are provided within one business day of receipt, though some issues may require additional research.