Lisa Barnett

Lisa BarnettLisa Barnett has provided such outstanding service to J.P. Morgan Chase that an accounting manager for the organization called Barnett “an extension of our existing team.”

Barnett, a production-research specialist, has worked with Chase on reconciliation, disbursement and refund issues.

“As a result of the transition of Bank One and J.P. Morgan Chase into one company, many challenges have been presented,” said Kim Lewis, Chase accounting manager. “In the midst of turnover, system implementations, standardization and reporting changes, we relied on Lisa as a critical resource in providing information, performing research, and resolving various reconciliation items, issues and problems.

“Lisa’s commitment to us has been outstanding,” Lewis continued. “She has met each challenge head-on and never has wavered in offering her assistance.”

Barnett’s work with Chase included assisting eight accountants and taking part in weekly conference calls with the team.

To recognize Barnett’s excellent service, Lewis nominated her to receive a USA Funds® “There for You” award. Barnett received the award earlier this year.

If you have received superior customer service from USA Funds, you can nominatethe employee who delivered the service to receive recognition for being “There for You.”</p